Frequently Asked Questions:
It’s easy! Simply click here and follow the prompts to sign up for a six month subscription and you will be automatically billed and guaranteed a kit each month.
Absolutely! In fact, if you subscribe to both kits, the second kit ships for only $2.00 more (shipping is a flat rate of $7.95)
The benefit to signing up for a monthly kit subscription and becoming a member is that you are guaranteed a kit each month and at $19.49, you will enjoy a $5.00 savings! Individual kits ordered on a month-to-month basis are $24.49 plus shipping/tax.
Yes. Kits purchased on a month-to-month basis are $24.49 (plus shipping/tax). Only a limited number of kits are available each month, so we encourage you to sign up for our subscriptions and become a member to guarantee your kit!
Subscriptions are a six month commitment. After the initial six month commitment, subscriptions are re-occurring. You will receive the kit each month until you wish to cancel your subscription. After you have fulfilled your commitment, you may cancel at anytime without penalty. (See cancellation policy below)
Premier Scrapbook Designs release their monthly kits on or around the 1st of every month. You can view the pictures on our website, blog and/or social media at that time. However, if you follow our social media sites, you will receive sneak peeks of upcoming kits before the general public! Just click on the social media icons in the upper right hand corner of our website to start following us.
We ship all kits priority mail through the United States Postal Service. Currently shipping fees are a flat rate of $7.95/US residents. This will be handled automatically in the check out process.
We do ship Internationally through Priority Mail International, however actual shipping charges will apply. Note: Additional shipping charges will not appear on order during checkout but you will receive an invoice through PayPal requesting this amount.
Kits start shipping around the 15th of every month.
We are very careful in packaging our kits. In the event that your kit arrives damaged, please email us immediately at email@example.com and we will respond accordingly.
We do our best to ensure that every kit is properly packaged. Please check your kit as soon as it arrives and notify us by email firstname.lastname@example.org if anything is missing and we will send the missing item(s) as soon as possible.
Currently we accept Visa, Mastercard, American Express and Discover credit cards. We also accept PayPal.
You will be charged on the 5th day of each month for your subscription with the credit card you supplied during checkout.
Since Premier Scrapbook Designs operates in the state of Idaho, we are required by law to charge 6% sales tax to any order within Idaho.
If you wish to cancel your subscription after the 6th month commitment, please notify us by the 15st of the month at email@example.com and we will unsubscribe you with no penalty. If you don’t notify us by the 15th you will still be charged and sent your kit for the upcoming month. *Please note that any subscriptions that have NOT fulfilled the 6th month commitment will be charged an EARLY CANCELATION FEE in the amount of $50. If you have any questions regarding our policies, please feel free to contact us.
We do not accept returns or issue refunds.
In order to update your information, you will need to login to your account from our website and make the updates yourself. Since we do not have access to your credit card information, you will need to manually update that in your account, since it is not shown on our end. All updates need to be done by the 1st of every month in order to process your order without interruption. If you are having issues please notify me at firstname.lastname@example.org or call me directly at (208) 407-6099 and I will be happy to help.